⭐ COMMUNICATIONS CONSENT POLICY
Last Updated: December 4, 2025
Effective Date: December 4, 2025
This Communications Consent Policy (“Policy”) explains how XtremeGrow.com, operated by XtremeAutomation Conversion Systems, a DBA of The Mustard Seed Group, LLC (“We,” “Us,” “Our”), may contact you through email, phone calls, SMS messaging, or digital notifications.
By submitting your information on our website, HelloVid widget, or any associated forms, you provide express permission for us to communicate with you as described below.
1. What You Consent To
When you enter your information (name, email, phone, etc.), you agree to receive communication from:
~ XtremeGrow (regarding your website, hosting, or system services)
~ The Mustard Seed Group, LLC (administrative or support communications)
~ Automated or manual replies related to your request
~ System notifications such as receipt confirmations or onboarding instructions
Important:
We do NOT send promotional SMS campaigns or marketing messages outside of your direct request.
2. HelloVid Communications (Separate System)
If you submit information through a HelloVid widget, you consent to receive communication from:
~ The member or business whose site you visited
~ Their follow-up team or authorized representatives
HelloVid stores lead submissions on its own platform and delivers those details to the member.
XtremeGrow does not:
~ Access HelloVid contact submissions
~ Send messages on behalf of members
~ Control their outreach methods
~ Manage their opt-ins or opt-outs
All HelloVid communication policies fall under HelloVid’s Terms of Service.
3. Purpose of Communications
Communications may include:
~ Responses to inquiries
~ Website delivery updates
~ Billing or renewal confirmations
~ Domain verification or DNS reminders
~ Technical instructions
~ Support troubleshooting
~ Account-related notifications
~ Cancellation confirmations
~ Compliance messages
~ Service interruptions or maintenance alerts
We contact you only for matters directly related to your account or request.
We do not sell, rent, or share your information.
4. No Unsolicited Marketing or Spam
We strictly follow:
~ The CAN-SPAM Act (USA)
~ TCPA (Telephone Consumer Protection Act)
~ CASL (Canada)
~ GDPR communication rules (EU)
We do NOT:
~ Send spam
~ Sell communication lists
~ Use auto-dialers for telemarketing
~ Send marketing SMS messages without explicit permission
Your communication preferences are honored at all times.
5. How Consent Is Collected
You consent to communication when you:
~ Enter information on any XtremeGrow form
~ Submit a HelloVid widget form
~ Request support or onboarding
~ Request domain transfer or cancellation
~ Purchase hosting
~ Request a system setup
~ Engage with the website's contact forms
Consent may be provided via:
~ Checkbox confirmation
~ Form submission
~ Explicit written request
~ Email inquiry
~ Phone or SMS request
6. Opt-Out Options
You can opt out of:
✔️ Email
Click the “unsubscribe” link in any email.
✔️ SMS
Reply STOP to any SMS message.
✔️ Phone Calls
Tell us verbally you do not wish to receive calls.
✔️ HelloVid Follow-Up
Contact the business owner or representative directly.
Important:
Opting out of communication may affect your ability to receive:
~ Billing notices
~ Domain renewal reminders
~ Website updates
~ Technical alerts
~ Cancellation confirmations
~ Service-related communication
We cannot be responsible for missed updates if you disable communication.
7. Third-Party Communication Tools
Communication may be facilitated through:
~ Email service providers
~ Domain registrars (Cloudflare)
~ Payment processors (Stripe)
~ HelloVid SaaS platform
~ Support ticket system
~ StatCounter notifications (if installed by user request)
These providers may send system-generated notifications that are essential to account functionality.
XtremeGrow does not control or modify:
~ HelloVid notifications
~ Cloudflare verification emails
~ Stripe receipts
~ Domain renewal notices
Each provider maintains its own communication policies.
8. Data Storage & Responsibility
~ XtremeGrow does NOT store data from HelloVid forms
~ XtremeGrow does NOT store lead information from testimonials or CTAs
~ Data submitted through XtremeGrow forms is used solely for account support
~ HelloVid stores and forwards data according to its own legal policies
~ StatCounter logs data only for site analytics and performance
We do not share your communication information with third parties for marketing.
9. International Communication Consent
If you submit your information from outside the United States, you acknowledge:
~ Communications may originate from U.S.-based systems
~ Data may be transferred internationally
~ You still retain the right to withdraw consent at any time
We comply with GDPR requirements for consent-based communication.
10. Revoking Consent
You may revoke communication consent at any time by:
📩 Emailing: [email protected]
☎️ Requesting removal over the phone
📱 Replying STOP to SMS
📧 Unsubscribing from emails
We will process your request promptly.
Revoking consent does NOT:
~ Cancel your hosting
~ Cancel HelloVid
~ Cancel domain renewals
These must be canceled separately via the designated processes.
11. Privacy Protections for All Users
Regardless of location, ALL website visitors benefit from:
~ Limited data collection
~ No sale of personal information
~ Minimal tracking
~ No advertising-based profiling
~ No personal data monetization
~ Data access rights
~ Option to request deletion
We value transparency and user control.
13. Contact Information
For communication-related questions or opt-out requests:
📩 [email protected]
📬 The Mustard Seed Group, LLC – Midlothian, Virginia
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