⭐ PRIVACY POLICY

Last Updated: December 4, 2025
Effective Date: December 4, 2025

This Privacy Policy explains how XtremeGrow.com, operated by XtremeAutomation Conversion Systems, a DBA of The Mustard Seed Group, LLC (“Company,” “We,” “Us,” “Our”), collects, uses, stores, and shares your information when you visit our website, use our services, or interact with our systems.

By accessing XtremeGrow.com or using any of our services, you agree to the terms of this Privacy Policy. If you do not agree, you must discontinue use of the site and services.

For any privacy-related questions, please contact:
📩 [email protected]
📬 The Mustard Seed Group, LLC – Midlothian, Virginia

1. Information We Collect

We collect two main types of information:
~ Information you provide directly
~ Information collected automatically through our trusted third-party service providers

1.1 Information You Provide Directly

When you interact with XtremeGrow, you may choose to provide information such as:

~ Name and contact information (name, email, phone number)
~ Business name and related business details
~ Information submitted via forms, surveys, onboarding questionnaires, or support requests
~ Content you upload or provide, including scripts, copy, configuration preferences, and other assets required to build or configure your systems
~ Login-related information you voluntarily provide for the purpose of connecting or configuring your accounts (e.g., calendar links, form endpoints, etc.)

Payment Information:
Payment card details are not stored by XtremeGrow. They are processed securely through third-party payment processors such as Stripe. These processors handle and store your payment data according to their own security and privacy policies.

1.2 Information Collected Automatically Through Third Parties

Certain technical and usage information is collected automatically when you use our website and systems. This information is not stored on our own servers; it is captured and processed through third-party platforms used to operate XtremeGrow, such as GoHighLevel, HelloVid’s parent platform, StatCounter, and similar tools.

This may include:

~ IP address
~ Browser type and version
~ Device type and identifiers
~ Pages visited and navigation paths
~ Time spent on specific pages
~ Referring URLs
~ Click behavior and interaction with funnels or widgets
~ Session tracking and performance metrics

Important Notice on Analytics (StatCounter):
Some of this technical and behavioral information is collected through our analytics provider, StatCounter.com. StatCounter gathers this data for the sole purpose of helping us understand website performance, traffic flow, and user behavior at an aggregate level.
~ XtremeGrow does not internally store or maintain a separate database of this technical analytics data outside of what is visible in the StatCounter dashboard.
~ You can review StatCounter’s own legal and privacy documentation at: https://statcounter.com/about/legal/

1.3 Information From Integrated Platforms

When we configure or use third-party tools with your systems (for example, GoHighLevel, HelloVid, forms, calendars, or CRMs), those platforms may process:

~ Contact data entered into your forms and funnels (name, email, phone, etc.)
~ Responses from leads or customers
~ Video interaction metrics (e.g., views, plays, responses inside HelloVid)
~ Funnel progression and automation triggers
~ Appointment bookings and scheduling data

In these cases:

~ The primary storage and technical handling of that data is done by the third-party platform (e.g., GoHighLevel, HelloVid’s parent company, etc.)
~ XtremeGrow may view and configure this data from within those systems to deliver the services you purchased, but we are not the underlying hosting provider for the data infrastructure.

2. How We Use Your Information

We use the information described above only to operate, deliver, and improve the services you have requested from us.

Specifically, we use your information to:

~ Create and manage your platform account(s)
~ Configure, build, or customize your marketing systems, funnels, automations, and widgets
~ Communicate with you regarding your account, services, updates, or support needs
~ Process payments, subscriptions, and service orders (through third-party processors)
~ Provide training, resources, and implementation guidance
~ Monitor basic performance and usage trends (via analytics tools)
~ Identify and resolve technical issues, errors, or disruptions
~ Comply with legal, regulatory, or contractual obligations

We do not use your information for unrelated purposes outside of operating and improving the services we offer.

3. Legal Basis for Processing (GDPR / International Users)

For users in the EU, UK, or other jurisdictions with similar data protection laws, we process personal data under the following legal bases:

~ Consent: When you voluntarily submit information, opt in to communications, or permit specific processing activities.
~ Contractual Necessity: To provide services you have requested, configure your systems, or deliver purchased products.
~ Legitimate Interests: To improve services, prevent fraud, secure our systems, and operate a functional online platform in a commercially reasonable manner.
~ Legal Obligations: To comply with applicable laws, regulations, or legal processes.

You may withdraw consent at any time, where consent is the basis of processing.

4. Cookies & Tracking Technologies

Cookies and similar tracking technologies may be used through our website or through third-party platforms integrated with our systems. These may be used to:

~ Enable proper website functionality
~ Maintain sessions and logins
~ Analyze traffic and performance trends
~ Improve user experience and usability
~ Track funnel or campaign effectiveness

Most web browsers allow you to control cookies through your settings. Disabling cookies may affect certain features or functionality of the site or platform.

5. How We Share Your Information

We understand how sensitive data-sharing is and are committed to limiting sharing strictly to what is necessary to perform and deliver the services you have requested.

We do not sell your personal information.
We do not disclose your data to unrelated third parties for their own marketing.

We may share your information in the following limited ways:

5.1 Service Providers & Platform Partners

We work with trusted third-party platforms and vendors to operate XtremeGrow and deliver your services, including:

~ GoHighLevel: CRM and SaaS platform used to host and automate your funnels, contacts, and workflows.
~ HelloVid and its parent platform: Used to host and deliver human-video widgets and data capture experiences.
~ StatCounter: Used for website traffic analytics and performance reporting.
~ Payment Processors (e.g., Stripe): Used to process subscription and service payments securely.
~ Email & SMS Providers: Used to send communications, automations, and notifications you authorize.
~ Hosting & Security Providers: Used to deliver and secure the website and connected systems.

These providers receive only the information reasonably necessary to perform their role in supporting the services you requested and are expected to handle data in a secure and confidential manner under their own policies.

5.2 Internal Team & Contractors

To configure your systems, resolve issues, or deliver your projects, we may share limited access to your information with:

~ Internal team members
~ Independent contractors or technical specialists

Such access is:

~ Restricted to “need-to-know” basis
~ Limited to the scope of work required to fulfill your requested services
~ Bound by confidentiality expectations in the course of our working relationship

5.3 Legal & Compliance-Related Disclosures

We may disclose information if necessary to:

~ Comply with applicable laws, regulations, or lawful requests by public authorities
~ Respond to subpoenas, court orders, or legal processes
~ Protect our rights, property, or safety, as well as the rights, property, or safety of users or others
~ Investigate, prevent, or respond to suspected illegal, fraudulent, or abusive activities

5.4 What We Explicitly Do Not Do

We do not:

~ Sell your data to data brokers
~ License your information to unrelated marketers
~ Publicly disclose your personal contact information without permission
~ Share your private data outside the scope of service delivery and legal compliance

6. Data Storage, Hosting & Security

It is very important to clarify that XtremeGrow does not operate its own data centers or physical hosting infrastructure for user data.

Instead, we rely on established, third-party platforms as data processors and infrastructure providers, including:

~ GoHighLevel (CRM & SaaS)
~ HelloVid / its parent platform (video widget & capture)
~ StatCounter (analytics)
~ Stripe and other payment gateways (payments)
~ Web hosting providers (for XtremeGrow.com itself)

In practice, this means:

~ Your contact data, funnel activity, automations, and campaign-related information are technically stored in and processed by GoHighLevel and related SaaS providers.
~ Video widget interactions and captures are processed and stored through HelloVid’s infrastructure.
~ Traffic analytics data is processed by StatCounter.
~ Payment details are processed and securely stored by Stripe or the relevant gateway.

XtremeGrow’s role is to:

~ Configure and manage these platforms for you
~ Access your data within those platforms to provide the services you purchased
~ Not replicate or maintain separate physical databases of your customer data unless explicitly required and agreed upon for a specific project

We rely on the security measures of these providers, which may include:

~ Encrypted connections (SSL/TLS)
~ Role-based access controls
~ Server hardening and monitoring
~ Data redundancy and backup policies

While we take reasonable steps to choose reputable providers and maintain secure accounts, no system is completely free of risk. You acknowledge that:

~ Data transmission over the internet carries inherent risk
~ You are responsible for keeping your own account credentials confidential
~ Unauthorized access can occur if credentials are compromised

8. Your Rights (GDPR / CCPA / General)

Depending on your location, you may have rights regarding your personal information, such as:

~ The right to request access to your data
~ The right to correct inaccurate or incomplete data
~ The right to request deletion of your data (subject to legal or operational limitations)
~ The right to restrict certain types of processing
~ The right to object to certain processing activities
~ The right to data portability (export of data in a commonly used format)
~ The right to withdraw consent for processing where consent is the legal basis

California residents and residents of other jurisdictions with similar laws may also have:

~ The right to request information about categories of data collected, sources, purposes, and sharing practices
~ The right to request that their data not be sold (we do not sell your data)

To exercise any of these rights, contact us at:

📩 [email protected]

We may need to verify your identity before fulfilling your request.

9. Email, SMS & Communications Consent

When you provide your email address, phone number, or other contact information to XtremeGrow, you may be consenting to receive communications from us, including:

~ Service-related emails (account updates, system notices, billing notices)
~ Support responses
~ Onboarding guidance and configuration updates
~ Training or educational content related to services you have purchased
~ Occasional marketing or promotional messages about related services, offers, or upgrades

Where required by law, we will request your explicit consent before adding you to marketing or promotional communication lists.

You may:

~ Unsubscribe from marketing emails at any time by using the “unsubscribe” link included in those emails
~ Reply “STOP” to SMS messages where applicable to opt out of text communications, subject to carrier support
~ Continue to receive essential transactional or service-related messages even if you opt out of marketing messages (e.g., billing, security, or account notices)

Standard messaging and data rates may apply for SMS or phone-based communications.

We do not sell or rent your contact information to third-party marketers.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

~ Provide and maintain the services you have requested
~ Fulfill the purposes described in this Privacy Policy
~ Comply with legal, tax, or regulatory requirements
~ Resolve disputes and enforce agreements

In practice:

~ Data stored within GoHighLevel, HelloVid, or similar tools remains active as long as your account or project is active, unless you request deletion or closure.
~ Certain records (such as transaction history, invoices, or communications relevant to legal or financial obligations) may be retained beyond account termination as required by law.

If you wish to request deletion or anonymization of your data, you can contact us at [email protected]. Some data may need to be retained where legally necessary.

11. Children’s Privacy

XtremeGrow and its related systems are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors.

If we become aware that information has been collected from a minor, we will:

~ Take reasonable steps to delete such information
~ Restrict further use or processing

If you believe a minor has provided personal information through our site or systems, please contact us immediately at [email protected].

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

~ Legal requirements
~ Our services or features
~ Industry practices
~ Third-party partners or platforms

When updates occur:

~ The “Last Updated” date at the top will be adjusted
~ The revised policy will be posted on this page

Your continued use of XtremeGrow after changes are posted constitutes your acceptance of the revised Privacy Policy.

13. Contact Information

For any questions, requests, or concerns regarding this Privacy Policy or how your data is handled, please contact:

📩 [email protected]
📬 The Mustard Seed Group, LLC – Midlothian, Virginia

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